Service
CRM Buildout
The system that makes sure your leads never slip through the cracks.
Every FrankyProjects package, whether it's Local SEO, Paid Ads, or Web Design, includes a CRM buildout tailored to your business. It's the layer that turns the leads we get you into booked jobs instead of missed calls and cold leads sitting in an inbox nobody checks.
Never Miss a Lead
Dedicated Business Line + Instant Lead Alerts
Every client gets a dedicated business phone number built into the system. The moment someone fills out a form, whether it's on your website or from an ad, your team gets an instant text notification that a new lead just came in, so nobody has to keep refreshing an inbox to catch it.
Missed Call Text-Back
When a call comes in and you can't pick up, the system texts them back automatically within seconds so they don't just call the next name on the list.
Speed-to-Lead Responder
The second someone fills out a form from your ads, they get a response inside 60 seconds, with the option to press 1 and get connected on a call right then.
Google Business Profile Lead Routing
Calls and messages from your GBP route straight to the right person, so map pack leads never sit unanswered.
Unified Inbox
Calls, texts, Facebook Messenger, and WhatsApp all land in one inbox instead of scattered across your personal phone and three different apps.
Lead Qualification and Routing
Incoming leads get filtered and routed automatically, so you're not burning time on tire-kickers who were never going to book.
Fill the Calendar
Online Booking
Customers book directly into your calendar, no back-and-forth phone tag.
Confirmation and Reminders
Automatic touches at 24 hours, 2 hours, and "on my way."
No-Show Nurture
If someone misses their appointment, they get followed up with automatically to re-book.
14-Day Follow-Up
Leads that went quiet get a structured follow-up sequence instead of being written off.
Build Your Reputation
Automatic Review Requests
Every completed job triggers a request for a Google review.
See What's Working
Pipeline Tracking
Every lead moves through a clear pipeline from first contact to booked job (or lost).
Squeeze More From Your List
List Reactivation
Periodic outreach to your existing customer database to wake up old leads and turn them into new estimates and booked jobs.